Registration Q&A

Yes, a person can have one to three account.

There are 4 registration packages available.

Yes, the personal data, phone, address can be changed through our back-end office except bank account number can be done via e-mail.

The full refund will be given within 10 days from the date of joining. However, there will be no refund if the membership is canceled after 10 days. The registrant will have to send an email to for the cancellation.

You have to submit the application form and Vitaxel Tax Invoice, the refund will then be deposited into your bank account within 30 days from the approval date of the application.

  • Distributors can obtain VPoint by sponsoring new distributors.
  • Distributors can then immediately redeem the VPoint for company products or Ho Wah Genting Holiday travel packages.

We offer both free and easy travel or by a group.

Vitaxel allows only the peers to bring friends and family to travel together.

Distributors are required to renew their membership feed every 6 months. In failure to renew the membership fees on the seventh months, the team commission will not be counted towards the distributor bonuses. Upon failure to renew the membership fees within 12 months, the company shall revoke the distributor’s membership 2 weeks after the dateline specified.

The company only accepts the following forms of credit cards payments as shown below:

  • The company will transfer the money to your bank account within 5 working days.
  • The payment will be processed on the 1st and 16th on every calendar months.

The system will automatically arrange the line placement for the first sponsored partner. Subsequently, distributors will be able to arrange their line placement for the second sponsor.

Yes, you can convert the membership fees into VPoint. As long you have enough points, you will be qualified for our travel package.

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Entrepreneurship Related Issues

The licensed registered by Vitaxel is direct sales license. It is different from the traditional understanding of people regarding direct sales. We are using the franchising system, becoming a copying system (DM – Duplicating Marketing System), companies using this system such as insurance companies, using this system such as insurance companies, direct marketing, MLM, 7-11, KFC, SUBWAY, etc. all belong to this category.

The main business of Vitaxel is operating through the web, upon joining membership; you can choose the country to residences such as Taiwan, Singapore, or even Thailand distributor.

After joining as Vitaxel sales distributors, the company will open an E-account(E-wallet) on your behalf. All bonuses will be credited into your E-account to purchase any of the company’s products or apply for our Payoneer’s Debit Card to withdraw from our E-account.